E-COMMERCE

During the past decade, electronic commerce (or e-commerce or ecommerce) has been an evolving subject. At first, it was simply the ability to sell products online. Today, the subject of e-commerce covers all online activities that in one way or another result in the actualization of sales transactions. These include selling products, selling services, gathering customer information, managing product and pricing database, providing post-sale customer service, CRM or Customer Relations Management, online marketing, and broadcast e-mail etc.

We at Spiderzero Interactive Media specialize in e-commerce web projects. Our service covers all stages in a successful e-commerce project, from planning project objectives, to e-commerce programming, to post-launch online marketing and search engine optimizations.

PLANNING

Every successful e-commerce project starts with careful planning. Clearly stated project objectives and task lists outline the different stages and milestones that will need to be accomplished in order to produce the desired end result in a timely manner. You cannot be too careful with your planning. Don't start an e-commerce project with the objective of "selling products online" or "to sell a lot of products online." But rather, you need something concrete like "to reach a target of 1000 daily visitors and 20 daily sales within a period of six months." Then, you can dissect your main objective and starting coming up with plans and budgets for how to achieve that type of traffic and sales conversion rate. How do you get 1000 prospects to visit your site daily? And what kind of a shopping environment do you need to make people start buying from you. Although you can't always predict the outcome of your marketing and sales campaign, your planning will at the very least give you something to shoot for; and in the process make the necessary adjustments that will lead you closer to your sales target.

PROGRAMMING

Once the planning stage is complete, the programming stage will create the actual program codes that will drive the core e-commerce engine. At Spiderzero, we have developed our own proprietary e-commerce system, and at the same time, we also have extensive skills with Yahoo Store customization and RTML templates.

A COMPLETE SHOPPING CART SOLUTION

Our shopping cart e-commerce system has been successfully tested by many businesses. The basic shopping cart has the following highlights:

Customizable Store Front - this is the visual appearance of your shopping web site and we can customize it to the shape and form you desire

Secured Customer Account Login - customers can login to retrieve order detail, check order status, view purchase history, track shipping status, and modify billing and shipping information

Secured Admin Control Panel - this is the administrators' control board that makes the entire online store work

Product data updates are handled securedly in a browser-based environment

Product image updates allow multiple product images for each item

Fully customizable shipping rate charts

Live connection to UPS for ship rate calculation

Retrieve order details

Archive processed orders

Encrypt customer credit card data for added security

Rearrange product display order

Change order display status

Set discount pricing

Product and customer data search

Automated e-mail notification of incoming orders

Preformatted order packing list with company logo

YAHOO STORE CUSTOMIZATION

Like many other proprietary third-party shopping cart services, Yahoo Store has its pros and cons. Pros include ease of setup and comprehensive features and cons include the difficulty for customization and of course, when you abandoned Yahoo store, you will have to find another shopping cart solution.

If you currently own a Yahoo Store or if you are thinking of getting one in the near future, we provide RTML programming / Yahoo Store customization services.

HOW MUCH WILL IT COST

Different businesses have different feature requirements, and the cost of e-commerce projects varies as a result. Contact us today to get a FREE ESTIMATE on your e-commerce project.